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New Future Post-COVID-19 of private security

Argus security robots at ISC West 2023

The COVID-19 pandemic has given impetus for the introduction of unmanned technologies in the business of private security and asset protection companies.

The risk of infection of the personnel of security companies has arisen from the first days of the pandemic. At the same time, the spread of infection of even a small number of trained personnel leads to the need to hire new employees or reduce the quality of service and safety. Besides, many countries have reduced the inflow of immigrants to their territories. All of this prompted private security companies to start using security robots.

By the beginning of the pandemic, the functionality of security robots exceed the performance of security guards

By the time the pandemic began, SMP Robotics security robots had more functionality than any typical patrolling security guard can do. The robots are capable of autonomous patrolling, detecting the presence of people, detecting faces and masks on them, and playing back voice warnings in the event of an intrusion attempt. Moreover, it is also important to say that the robots are around the clock in a protected area and automatically charge the batteries using a self-charging method. During operation, only the occasional presence of technical personnel is required to carry out maintenance of the robot’s hardware.

The only thing that required the long-term participation of technicians in the protected area was the installation procedure. The process of implementation robotic security is a deterrent to the rapid introduction of robotic security. SMP Robotics decided to simplify the implementation process. For this, new software was developed.


Remote installation of robots

The new software for robots allows you to remotely plot patrol routes by placing waypoints on a Google map.

Previously, the programming of patrol routes for robots was carried out by wiring the robot by an operator with remote control. This allowed choosing the most suitable paths for the movement of the robot. As robot autopilot functionality has improved, the need for the presence of an operator has disappeared. The autopilot can independently choose the optimal travel route; it is enough for it to indicate the points to visit, and the software will connect them in the route in an optimal way.

Currently, the deployment preparation of the robot is reduced to the installation of an automatic charger and a base station. These works are quite simple and any technician having experience in installing CCTV cameras can easily cope with them. At the same time, work on setting and changing patrol routes, requiring special experience, does not require the presence of personnel at the facility. They can be done remotely.

The new software version is available free of charge for customers who already operating robots.

Buy robot for business amid the COVID-19 pandemic

As the world emerges from the COVID-19 pandemic, the security and asset protection business will radically change. The patrolling guards will be a thing of the past. Companies that fail to master the use of security robots will be forced out of the market. They will be replaced by technology companies with a fewer number of highly skilled employees. These companies will serve security robots; the task of security officers will be changed to remote monitoring of the robot and resolving crisis situations.

Overall, it is important to realize that the provision of technical services to support the operation of robots is local, tied to the location of the company. Maintenance work on the robot by technical personnel is more cost-effective if it is performed locally. Therefore, it is obvious that one technical team will maintain a limited area with many objects guarded by robots. This factor will avoid price dumping between private security companies who using security robots.